Frank and Natalie were extremely professional, informative and comforting to work with in selling and buying our BMW X5. The whole experience was first class!

5 of 5, 10 out of 10, in and out. No issues. Excellent communication.

Went to the dealership for a replacement key and my new key was ready within 2 days. Great service.

We unfortunately were in an accident that totaled our family car last month. We had a great experience with BMW of Little Rock in purchasing a replacement vehicle. Our salesman Matt was very easy to work with and made sure we were taken care of. We are very happy with our new ride!

With support of Aiden, we were able to roll away with a well cared for Santa Cruz. He went above and beyond our expectations to make the deal work out. Plus the detail team deserves a mention. Thanks team BMW!

Fernando was a very knowledgeable and kind person. I wish the world could go back to people like him in our sales and service arena of our country.

Great experience buying a used car from this dealership. Fair pricing and quick to respond. Brannon and Natalie were fantastic in all aspects.

Yesterday Matt Martindale sold me a BMW! What a great experience! I walked on the lot just to look. He took his time with me and was super knowledgeable about all the vehicles. He was patient as I asked tons of questions. I got a very fair deal on a brand new car! From start to finish the experience was excellent. I highly recommend Matt and Little Rock BMW!!

Great experience. We saw the car we wanted online and called the dealership to confirm availability. Our salesman, Kevin, knew we were driving in from 2.5 hrs away. He ran the car through the service department and had it waiting when we got there. I would buy here again.

Best dealership I've ever dealt with, everyone was so nice and helpful from the time I stepped out of my vehicle. Joseph and Aiden made the buying process so easy and we're very helpful.

Ian was great! Thanks for making the process easy. :-)

Every time I come in the service is always excellent!

Fernando was amazing, professional, kind and very helpful. Great doing business with y’all. Thank you.

BMW Little Rock got it right again. Thank you for the outstanding service.

Dealt with Frank, salesman, and Joseph, Finance coordinator. Met with Frank 3 times on Saturday as we were browsing which turned into acquiring a new vehicle. First was general introduction as he was coming to work, then when the 2025 Audi with 8100 miles caught my wife’s attention and on the second visit she test drove. We had left and came back after visiting several other dealerships to do the test drive all before noon. We actually visited the Audi dealership after the test drive but they did not have that similar car on the lot. . Our 3rd engagement was when we decided to buy and contacted over the phone and sharing necessary paperwork to complete transaction. Very professional, still not sure there was another interested party, but I knew my wife had made a decision. Car was being prepped as we were returning for the 3rd time. Then met Joseph to finalize with dealership, other than pushing the extended warranty several times very good positive engagement. Bit shocked on the fuel up of vehicle charge, and the courtesy detail of car before she left was excellent. Though we did not buy a BMW, we were overall very pleased with the professionalism of both gentlemen.

Everyone in the service department went above and beyond to help me out in an emergency. They made certain I was taken care of and my BMW was right. I won’t take my car anywhere else!!

It was a very good experience…. The young lady that assisted me was great … plus, I’ve done business w/ Jack for more than 20 years .. he’s the best .. always takes care of me ..

Customer Service at BMW of Little Rock was great while purchasing my new BMW. Matt M (sales rep) and Joseph (F&I) were both top notch. They did not push me into anything I didn’t want and kept in though w me through the entire sales process. Of course, a great product!!

Matt and the entire team at BMW helped me find my perfect car through the stress of the holidays. Everyone was extremely helpful and gave me updates during the search. Highly recommend!

The staff is very knowledgeable and helpful. Fernando went the extra mile to help me purchase my new car. Joseph in finance also went above and beyond to ensure I received the best rates while explaining every detail of the process. Great experience and would definitely recommend this dealership!

Jarred is the BEST. I took my car in for a problem that I had 3 months ago. He checked it and said it was not leaking oil or any other fluid. It needed a brake services in another 1,000 miles. I had it checked in December and I was told that I didn’t need it because I didn’t have the mileage for brake services. Jared said it probably didn’t show it because the miles weren’t on the car. 49,000 miles is what I have. The brake light still hasn’t come on, but I got one done anyway. It’s a 1,000 miles away. Thank you, Jarred

Great experience, Kevin, my sales guy was very knowledgeable of all BMW products, the service was great. Would recommend anyone shopping for a BMW to shop with the Little Rock team.

While traveling from Austin TX to Lexington KY for the holidays, we encountered an issue w opening the hood to add oil to our X5. We showed up at the dealership on a Saturday morning w no appt. They got the hood opened, added our oil and topped off the fluids so we could continue our trip and didn’t charge us for the assistance. Grateful for the help the dealership service center provided. Thank you

Ian Little provided exceptional service during my purchase of a 2025 X7. Very professional and honest!

Staff is friendly and professional. I worked with Frank and he helped me get a good deal on a car I love. He wasn’t pushy with his sale and answered every question I had! He even had a cute red bow on the car when I went to pick it up.

Great job, friendly service and was made aware of refreshments and had a nice place to wait. A first class experience.

Kevin was awesome and very attentive. He knew what he was talking about and made sure we understood as well. We really felt like a part of the BMW family

I am impressed with my personalized experience at BMW and will be referring my friends and family to join the BMW family. Natalie knowing who to hook me up with. Rob not being a pushy sales guy and thoughtful about safety. Joseph topping it off with his knowledge and passion for this luxury car. Awesome experience and glad I went with my X3.

Fantastic service!!!

Fantastic service!!!

Great customer service and very patient with customers!

Professional service and excellent feedback!

Wonderful Team! Answered all questions and followed up! I felt like I could really trust Tara!

Everyone was very nice and eager to help. It was a great experience!!

Always friendly and take care of my car. I really appreciate how they wash it after every service. Not just a lick and a promise, but a nice wash job.

We couldn’t be happier- start to finish, with the service we received when shopping for our vehicle. Everyone we encountered was friendly, professional, and above all, helpful.

My service Advisor was so aware of my needs and helpful. The manager checked on everyone in the waiting area and personally checked on my vehicle status. Amazing staff. Even the shuttle driver Jeff. This is what true customer service and great leadership looks like.

BMW Little Rock is the best service department hands down! Dylan treats us like family and is the reason we bought a second BMW. The service department is professional and doesn’t push upgrades or extra maintenance that isn’t necessary.

Service was easy with full review on work to be performed, quick drop- off. Work completed on time with video documentation. They even gave my car a bath!

I recently purchased a new BMW thru Little Rock BMW’s internet sales. Natalie, the internet representative, is very professional, thorough and made the purchase absolutely painless. The delivery experience was also flawless. Of note, there were no high pressure attempts made to upsell any additional packages, etc.. They were very professionally presented with no pressure in any way. This dealership left a very good impression . I’ll be back.

BMW does a great job! Except for trying to get ahold of service sometimes takes a really long time. Dylan really takes care of me. Thought more service was needed since one of the guys said it was needed, but Dylan was able to see that it wasn’t time to do that maintenance yet. Saved me $700 bucks for now. Thanks for being honest Dylan Long.

I had a fantastic experience purchasing my vehicle thanks to Frank (& the bmw team). From the moment I walked into the dealership, he made the entire process incredibly easy and comfortable. Frank was friendly, knowledgeable, and never pushy—which I really appreciated. He explained everything clearly, answered all my questions with patience, and made sure I felt confident every step of the way. The actual purchase process was quick and hassle-free. No pressure, no surprises—just straightforward, honest service. (Also shoutout to Joseph in finance) If you’re looking for a great car buying experience, I highly recommend asking for Frank. He made what’s usually a stressful process feel simple and enjoyable.

Fantastic service as usual. Everybody was friendly and the facility is very clean. We are never disappointed when leaving.

Great experience @ BMW of Little Rock. My salesman Michael Blann was very knowledgeable and helpful in my car buying endeavor. Would definitely recommend the dealership and salesman.

I was in an unexpected emergency with my car as I was driving through Little Rock, and the BMW dealership (especially Robin, Jared, and Ben) in the service department took such wonderful care of me and my car. They were extremely hospitable and were very caring and had urgency to help with my car and get me back on the road—will always remember them!

Wanted to highlight an amazing experience purchasing a Certified Alpina XB7 at BMW of Little Rock. As an out-of-state buyer, the negotiation process, communications on specific history of the vehicle, and final purchasing/financing and documentation process was incredibly smooth across the board. Special shout outs to Frank M., Joseph R., and Natalie B. for their patience and professionalism throughout the entire process. In all phases they were highly communicative and accommodating of my questions/asks. Further, at no point did I feel like there were any surprises or sales tactics often utilized by other dealers (unnecessary dealer add-ons included in out-the -door price, high pressure sales tactics on things like warranty or service agreements, etc.). I would not hesitate to purchase another vehicle from BMW of Little Rock/McLarty Auto in the future due to my incredibly positive experience.

Friendly informative and professional service and work details explained and provided excellent service

This dealership is beautiful & all of the associates are incredibly helpful! Everyone was so friendly, kind, and accommodating for my needs. I found my dream car, and I am honored to have worked with Michael on all of the details before picking up the car. When I went to pick up the car, everything went smoothly! There was no waiting at all. I am lucky to have found this dealership & Michael!

Very professional, warming and welcoming it. Completed service fast and got my car back on the road.

First of all, I wanna say that Chandler is the best! I also wanna give a big shout out to the service team. They’ve always taken care of me and been very professional. They make sure that my experience was comfortable and flawless. Thank you BMW of Little Rock.

Professional and courteous staff. Both Mark Mathis and Natalie Bruce were great to work with. They collaborated with me on making the deal work with no headache. Would do business with them again!

Fantastic staff, and great service. Frank took care of us, and everything went smoothly.

Tara and her team were exceptional to deal with. We’ve made multiple purchases here and will continue to frequent the dealership. The product is great and Tara and her team create a shopping process that exceeds expectations.

Our salesman Mark was a pleasure to work with! Very knowledgeable, and not a typical pushy sales guy. He was very very easy to work with, great with demo of vehicle and patience. A++ service. Will definitely buy from him again!

I am the proud owner of a beautiful steel gray 2024 BMW X3. It is the perfect vehicle for me! From the moment my husband and I stepped into the dealership, we knew we were in good hands when Saif Tareen, greeted us warmly. He was very knowledgeable, listened to our needs, exercised patience, and provided service after the sale, which is very important to me. We’ve purchased many vehicles and Saif is exceptional among his contemporaries.

Everyone is so polite and accommodating, the service department is quick and efficient.

We had a great experience. Dylan is an amazing employee!!!!!! So thankful for him.

The service team is always friendly and helpful with quick service.

Tara was excellent to work with- very knowledgeable and easy to talk to. She had answers for all our questions. We are very pleased with our experience.

Wow, I am absolutely over the moon! Huge shoutout to God for bringing Saif Tareen into my life as my amazing “Sales Person” at BMW! You seriously rock!

Frank was very helpful, professional, and thorough. Everything is great! All went smooth. Cheers! Rick and Vicky Williamson

I had another great service experience today at this dealership. My car was ready early in the afternoon so that I didn't have to drive through rush hour traffic to get it. I was given a loaner car, which was a big help since my husband wasn't home to drive me to and from the dealership. Chandler Warren, my service advisor, is always a pleasure to deal with and had the loaner car and my vehicle ready and waiting for me, saving me lots of time.

Fantastic & Seamless purchase. Very professional staff and easy to work with. Thanks to Mike, Brannon & Brian. I would give 6 stars if McClarty had a Docupad in finance!

Frank is professional and personable! We continue to trust him & the BMW team. They are simply the BEST!!

I just purchased a car from BMW of Little Rock. My salesman Rob was great from start to finish. The process was so smooth and easy. This was the best car buying experience I’ve ever had. Thank you!

Ryan in the service department was great! They were fast and friendly! I always trust them to do an excellent job!

Frank in Sales listened, heard and worked with us. We wasted no time & enjoyed the process. Cannot go wrong with a BMW - great quality. Highly recommend all around!

My client advisor, Mark, was great. I was certain that I was going to purchase an X5...it was just a matter of which one. Mark showed my wife and me an X7, just so that we could make an informed decision. We test drove both vehicles. Mark explained what each vehicle had to offer. And after considering the way each drove, the features of each, the extra room of the X7, I feel like we made the best choice for our lifestyle in purchasing the X7. I appreciate Mark taking so much time to walk us through this process. I look forward to a long happy relationship with BMW of Little Rock.

The service is the best especially Dylan Long. This is almost assuredly why I would buy another BMW

The entire staff, starting with the internet manager Natalie, then the sales representative Michael, and continuing through the buying process with the finance manager Joseph, was an easy and pleasant experience. Although I created a small amount of drama myself with respect to the pre-approved loan with my credit union, that too was handled rapidly by the pre-owned manager Eric. Very good experience! Highly recommended!

Exceptional service and great customer care and support!

It seems rare today that we can meet individuals who genuinely care about their job and are sincerely interested in helping others Mark is one of those whose dedication was clearly demonstrated to us throughout our search for our new car. He was professional in every aspect of our search, his knowledge of the cars was clear and concise and all the time showed patience and helpful guidance in our decision We look forward to a great relationship with Mark and BMW of Little Rock. Thank you for all your diligence. Ian and Twilla

Dylan and every in the service department take the best care of me.

Dealing with everyone, especially my salesman, Fernando, was one of my most pleasurable car buying experience I’ve had in several years. I buy a lot of new cars and I was treated with respect and he and his manager helped me buy the car of my dreams, a white BMW X2. Fernando was especially patient with me, giving me advice on different features of the cars I was considering. He was very patient with me. BMW of Little Rock is THE place to go for great cars, great personal, and I assume great service. These guys deserve more than a 10–they deserve a 100.

Everyone was very nice and helpful. The salesman was more than accommodating and very informative and made this the best car purchase experience I’ve ever had!

For the past 25 years, i have been doing business with BMW of Little Rock. It has truly been an enjoyable experience. Dylan, in service, has continualy been most reliable, polite and trustworthy. The waiting longue offers coffee and snacks in a comfortable stylish setting. One can even enjoy watching the BMW Service crew through the glass windows . In fact, everyone I have encountered at BMW of Little Rock has been courteous and helpful. I look forward to many more years of driving BMWs from this sophisticated dealership.

The service department scheduled me for an oil change and when I arrived at the scheduled time, my car was taken straight to the back and started on. This was so nice because I have been to other dealerships where you waited an hour after your scheduled time to be service.

Flawless & impeccable , as always. Highly recommend Dylan as a service representative!!

BMW of Little Rock provided an outstanding experience from the moment I stepped onto their immaculate showroom floor. The knowledgeable staff expertly guided me through their impressive selection of vehicles, patiently answering all my questions and arranging a test drive that sealed the deal. From the transparent negotiation process to the excellent after-sale follow-up, BMW Little Rock has earned my highest recommendation for anyone seeking a luxury car-buying experience.

The staff is professional and informs the customer of the details of repairs. Can trust my advisor to be honest. Thanks BMW family!!!

Most amazing dealership and people in the world That’s why I’ve been a returning customer for over 25 years.

Excellent fast service in and out !! Ryan my service guy you’re the BEST!!!!

I recently purchased a BMW X6, and I couldn't be happier with my experience! From the moment I walked into the dealership, Saif Tareen was incredibly attentive and knowledgeable. He took the time to understand my needs and preferences, guiding me through the entire process with professionalism and care. Saif's passion for the BMW brand was evident, and he made sure I was well-informed about all the features and options available. He answered all my questions and was never pushy, which made the experience enjoyable. The X6 itself is an outstanding vehicle—luxurious, powerful, and full of advanced technology. I truly feel I made the right choice, and I owe much of that to Saif's expertise and support. I highly recommend Saif Tareen for anyone looking to purchase a BMW. Thank you, Saif, for making this such a positive experience!

Just bought my first BMW and the staff did not disappoint! I had a great experience at BMW of Little Rock. I really can’t say enough great things. My sales person (Saif) was very knowledgeable, nice and professional. Saif patiently answered all my questions, both via phone before I went in to the dealership and after I arrived. It was a quick, smooth, low stress experience. My finance manager (Joseph) also made things as easy as possible on that side of the deal. Joseph also knows his stuff. So far, I am very pleased and impressed with BMW of Little Rock. Thanks again Saif and Joseph!

This is the best dealership I’ve ever dealt with, very competent technicians, service department, everyone is super friendly & always makes you comfortable. Oh & well BMW’s are the ultimate driving machine, so there’s that.

Service team did a great job! Shuttled me to work, fixed the issue, and got me back on the road!

Great customer service. Ryan is always friendly, helpful, knowledgeable and a pleasure with which to deal! All of the other employees are friendly and helpful also!

This is my first BMW. I’ve been a Mercedes girl for years but our salesperson there of 20 years, Patti Railey, moved to the BMW dealership. Needing another vehicle we checked with her and oh my goodness. This BMW X3 is so much better. The ride, price, comfort, technology, interior/exterior design is head and shoulders better than my Mercedes experience. As usual, Patti made the purchase process smooth, quick and painless. If you’re looking for a new vehicle, I recommend contacting Patti and letting her find you a BMW.

Amazing service. Easy to schedule easy to pay. Very helpful. Very informative about the service they have provided. Love the videos they do after servicing your vehicle. They are very professional and get the job done within reasonable time. Have nothing but good things to say about the service here. With a child disabled its is usually a hassle to take my car in for repairs. But they made it very easy and I will Continue to use them.

The experience of buying was simple with no pressure felt to buy.

BMW service is consistently A-1! Pleasant place to wait, courteous and knowledgeable advisors. Dylan is amazing! The service department is a good reason to buy another BMW. Thanks, y'all!

100% great service in every department from sales to service. A wonderful staff. A forever customer!

Very polite, courteous, professional &fast! Great buying experience!

I would give 10 stars if I could. The customer service and seamless process has brought us to Little Rock BMW for two cars now. Fernando is so attentive and responsive. He goes above and beyond to make the car buying process easy and stress free. We do have a BMW dealership closer to us in Oklahoma City but the service at Little Rock BMW keeps us coming back!

I had a great experience especially for buying my first car, everyone was very sweet and worked around my schedule and stayed after hours so i could buy my car! i bought my car with ash, she was so nice and comforting, kept me updated at all times, and truly cared! she was amazing and im happy i purchased my car with her! another man also helped, sadly i cant remember his name, he stayed after hours as well and worked around my schedule! definitely 10/10 i would buy another car from the company and with the same people that helped me! Deborah walked me through with finances she was also very helpful! loved everyone that helped me, made the process much better!

Employees were very friendly and knowledgeable. My wait time was minimal at best.

Excellent experience as always! Easily booked service online. I'd already been to 2 doctor appointments that required no food due to testing. Needless to say, I was "out of gas". Kari Bratton nicely offered up a selection of pastries from her private stash. Pastries and the complimentary coffee was the perfect rejuvenation I so badly needed. Oh yeah ... had my M2 serviced as well. Great job BMW of Little Rock!

Quick and easy service and they give you detailed information on your car. Love the customer care and service!!!

My experience here was great! My salesman name was Michael. And when I say he delivered , he got me exactly what I wanted. From the type of vehicle to the payment amount. Everyone was so nice and helpful. And I was not there all day.. I definitely recommend BM

They were able to review a sensor during my oil change without this being scheduled.

We had a great experience with everyone we worked with at BMW Little Rock. Frank was super helpful with every aspect of our purchase, Debra provided helpful insights on add-ons and financing, and Tarik is the best sales manager which we know for a fact having purchased several vehicles with his help over the past 10+ years. Great team, great service, thank you!

Always a pleasure working with Dillon. BMW of LR has phenomenal customer service in their service department.

The experience was wonderful..... Natalie Bruce, Steph Johnson and Gen Mgr. Erik Mabrey were the Best, they were compassionate, attentive.....and lest I forget, Debra Coop, the finance mgr. WAS THE BEST EVER.... paperwork was ready we spent 2 hrs. total in the dealership.

Everyone was very nice. I don’t think they could treat the owner any better than they treated me.

Excellent Service. Certified mechanic sent video of each step with Excellent explanations of problem. Very knowledgeable. Jared made sure I understood repair needed, provided pickup service when car was ready. Definitely considering purchasing another BMW from them.

My experience was top tier. Dillon, Tara, and Deborah were amazing. My whole team was very friendly, straight forward and respected my time. Dillon was super cool and fun to work with. While test-driving, Tara didn’t try to distract me by asking me questions. We focused on the car and my needs in a car. I really appreciate that. Deborah was fun and did a great job on explaining all of my options and wasn’t pushy. The process was a top tier experience! BMW of Little Rock has earned my business and I would recommend them to my friends, family, and clients

Wonderful service! Thank you so much. Kari went above and beyond and was very attentive to all of my needs. Thank you so much, Kari

Great buying experience!!

Tara exceeded our expectations! Great experience!

Jared was a boss! Made sure I understood what was going on. Was compassionate to my situation. Kept me update. Everyone was so kind. And the job was completed in a timely manner. I am so thankful. God bless you all!

I can truly say the customer service, care for me has been exceptional. I enjoy doing business with BMW.

Professional, very knowledgeable, and my purchase was the perfect fit for me Michael Blann and team were WONDERFUL!! Thank you BMW of Little Rock.

Very quick service and I loved that I was updated by text along the way. Also loved the complimentary carwash.

Routine maintenance to keep our X7 is always a breeze. From the minute we arrive till finished we are kept informed about the progress. Enjoy the relaxed atmosphere in the dealership.

**4/22 It’s always a great experience at BMW of Little Rock! The hospitality and family atmosphere is pleasant and accommodating. The service staff always goes beyond their call of duty, I am a very happy customer. **4/23 BMW of Little Rock never fails to impress. Took my GT 550i in for service again. Got to see the familiar faces again and take in all that good energy and hospitality. Checked out the New XM while I was there, when the salesman fired it up I wanted to break the bank and take it home! I visited the parts department and bought a few bottles of fuel additives and a new BMW license plate and frame for my car. Then I made my way to the customer lounge area, grabbed a bottle of complimentary water and watched my car getting its service through the observatory window in the lounge area, it’s always pretty cool to see your vehicle up on the rack. I purchased the 3 year service plan for my GT so I’m looking forward to seeing the crew again in the future. Until next time. ✌

My 440i x drive convertible is amazing, and the folks who helped me were just as awesome!

Ryan is the best. I have a service account with Landers but I chose BMW

BMW of LR is absolutely 100 percent the best. My Advisor Ryan Barker is the best. Always available to help me understand my vehicle and gets me timely appointments, I'm In and out. Really all the service guys and ladies are very friendly and professional. THANK YOU BMW of LR.

Service Advisor Dylon Long is awesome to work with. I only see him once or twice a year and he always remembers me. Excellent customer service!!

BMW of Little Rock did a great job in scheduling my car for a recall. They also diagnosed and repaired an issue while my car was there. Lightning fast service and they kept me up to date with videos along the way. We will definitely have them service our car in the future.

I came in because my check engine light had come on. Ryan Barker took great care of me even though I was not scheduled. Thanks!

Everything was handled professionally and friendly. All requests were taken care of!

I needed to change my appointment time due to unforeseen circumstance and I was accommodated without and issue. I really appreciate Jack and Ryan for being understanding.

Repairs were completed promptly and ahead of schedule. Very impressed.

Steve made the out of state purchase hassle free. Debra in finance made the process smooth and made sure I had everything I needed. I felt like I was apart of her family. She was patient and made sure she went over every detail. I 100% recommend purchasing a car from BMW Little Rock!

Great first experience getting my car serviced in Arkansas since relocating from IL. Quickly in and out and the waiting area was very nice!!!

We worked with Steve and had a great experience. He was very helpful and always quick to answer any questions we had!

Everyone was very friendly and professional. AND YOUR RECEPTIONIST Was awesome and very helpful.On the phone she was sweet and very patience with all my questions. THANK YOU

BMW is always a great place to do business aside from the fact that their vehicles and service is top tier quality.

I blew a tire on I40 in Little Rock traveling from Memphis to Fort Worth. BMW of Little Rock saved me. I limped into their service center and had my tire replaced in less than 3 hours. Thanks for the excellent BMW service!

In and out quickly. Service was outstanding‼️

The group at BMW were professional, through and friendly. Prompt with diagnoses of mental car problems. Kari kept me informed of all details. Plus they washed my car!

I have always have a good experience with BMW of Little Rock. Jared McDonald was courteous and kept me informed about the progress of the service. He explained each item in terms I could understand.

Excellent service. Dylan goes above and beyond to make sure you are taken care of. Highly recommend!

Again , another satisfied customer. Ryan / Is the Best Ever / He was my Service Advisor today , Service Manager Brad was there to make sure that l was taken care of as he always does. I can honestly say the guys in the Service Department has the best Service that l have ever encountered at any dealership. Keep up the good work guys. You Guys Rock. Customer for Life.

Thank you Saif and BMW Little Rock for an incredible buying experience! We are so pleased.

Great service all around. Very efficient and timely service. Staff was very friendly and helpful.

I recently purchased a BMW X3 and my experience was excellent. The buying experience with Alec and Tarik went well and they adequately explained the deal I was offered and answered any questions I had. Alec worked hard to make sure my car was ready for pickup and went above and beyond in familiarizing me with the details of operating the car. I will definitely return here for servicing of the vehicle and perhaps the purchase of a future vehicle from this dealership.

Nice guys would by again

Been going to BMW of Little Rock since we moved to Arkansas in 2005. The Service Department has been consistently excellent! Dylan Long, our service advisor, is "simply AWESOME!" He provides EXEMPLARY customer service. We feel so very fortunate to have met him. Taking our cars in for service is a positive experience for us because the dealership is comfortable and inviting. The coffee bar has a multitude of drinks and snacks and huge windows that look directly into the service department. The sales people are friendly and are not pushy nor hovering. Terrence Bronson is our salesperson. He is a pleasure to work with because he is responsive, polite, and is very knowledgeable. Tarik Boughamrani, Sales Manager, has been great at keeping us informed about the delivery of the newest models. Owen Ford, General Manager, is friendly and easy to talk to. Kudos to the people in the parts department! They are so welcoming and helpful. BMW of Little Rock is one of our favorite places. Who wouldn't be happy surrounded by BMWS?! yet it's their PEOPLE that make it an EXCEPTIONAL dealership - a worthy stage for the Ultimate Driving Machines

Courteous personnel plus fast service. I even waited 1.5 hrs in their very comfortable lounge chairs.

I live in Michigan but was visiting my family in Little Rock when the idiot light came on in my X5 just before I was scheduled to drive home. The dealership got me in immediately, diagnosed the problem, fixed it, washed my car, and got me on my way! It was amazing how kind they were! Thanks so much!

Ryan was great at getting my service done and back on the road.

I’ve been a BMW customer since 2011. Always great service! Antwan used to be my go to in service, hated to see him leave, but Dylan stepped in where he left off, providing the same great service. Dylan went above and beyond for me today, and I so appreciate him! No greater feeling than feeling like a valued customer. Also I really appreciated the video from Joe about what service was required, he gave thorough explanation of what I was receiving! Superb service!

6-16-22 I had the Service Deptmartment check my 2006 BMW Z4 as it was leaking oil at the rear left tire area. Ryan, in the Service Dept. was professional and helpful as I waited for the diagnosis. He said it would be about 10 minutes so I waited. About 40 minutes later my husband arrived as we thought we'd need to leave the Z4. The diagnosis finally came and a quote given for BMW parts and after-market parts. We have our own mechanic who quoted substantially less so we chose to use ours. It would have been appreciated if Ryan had said it would take 30 minutes for the diagnosis. I have to say that the video was really impressive and clearly showed the leakage; a very good visual for the customer. The Service Department has always given us excellent service (Jack especially) and made waiting convenient and comfortable - just really expensive.

I just moved here from out of state and didn't know anything about BMW of Little Rock. My wife's car needed a Xenon headlight. After checking my car in, an hour later I was informed that I was misquoted (too low) on the price. I brought up the matter with Brad, the service manager. That man has integrity. He made things more than right. Brad turned a disgruntled customer into a return customer. Thank you again Brad

Again , another satisfied customer . Ryan my Service Technician was off today , but the Service Manager Brad was there to make sure that l was taken care of . You Guys Rock! Customer for Life!

They are awesome!!! Very knowledgeable and very helpful!!! Loved working with them.

I recently purchased a 2016 X3 at BMW of Little Rock in December 2015. I generally do not like the "car buying process," as in the past with other dealerships, I have felt uncomfortable and untrusting of the people with whom I was dealing. Not so at BMW of Little Rock. Everyone was very professional and made me feel valued as a customer. I felt I received a good deal, and I was very impressed with the attention to detail in providing me with the information I needed to complete the deal and feel confident that it was a good deal for me---none of the "game playing" or "fuzzy math" tactics so many other dealerships seem to engage in. Prior to making this purchase at BMW of Little Rock, I had had several years of experience with their service department, after having purchased my last BMW from another dealership. Thus, I am aware that the service department at BMW of Little Rock is also exceptional....knowledge of the service at BMW of Little Rock was a factor that further enhanced my most recent car purchase. I would recommend BMW of Little Rock.

Greeted before we even got out of the car! Kari was outstanding in her customer care and communication. I even had access to a video of the technician while performing the service! If you have a BMW, have it serviced here.

It’s always a great experience at BMW of Little Rock! The hospitality and family atmosphere is pleasant and accommodating. The service staff always goes beyond their call of duty, I am a very happy customer.

Very fast and friendly service

The service was excellent. Staff was very courteous and knowledgeable. Sales staff was very helpful, and Saif Tareen Client Advisor when above and beyond. before, during and after the sale. I highly recommend BMW of Little Rock.

This new location is awesome! You can see your car while being serviced through the glass window. People are very friendly!

Sent me an up close text video of where and what the problem was and cleared with me the price before starting the work. 5 star!!

Kris Hafner was the best - not pushy and full of information about the brand and the options. Loved the experience and will be a return customer.

Friendly service professionals.

Upon arrival at the dealership, the salesman came out and addressed me by name! I was impressed with the overall professional service. Needless to say, I bought the car!

The experience has always been outstanding and the follow up service is second to none. They treat you like family. Highly recommend!!

I’m pretty sure you saved my life today finding the repair that was needed. The drive was well worth it. Thanks again

They were very attentive and took care of a problem I had as well as regular maintenance.

This is exactly why I bought my BMW 650i. Ryan is great to work with. I hope to remain a customer for life.

Very professional and knowledgeable staff and timely with their work. Plus we get our car washed!

Very nice service staff

The customer service is excellent and everything is explained in detail, if you drop off your vehicle a short video will be sent to explain the services needed for your car. I love Little Rock location!!

I was trading in a vehicle with my purchase and was transparent with the offer received from an online dealer in hopes they would be able to match it. They found that the offer for my trade in should have been a little higher and gave me what they felt was the appropriate offer. This really showed how honest this team is. Definitely recommend letting the team help you find you’re next vehicle!

The staff was friendly and straightforward and time efficient.

Special recognition of Tara, our salesperson, who led us throughout. Great experience!

Great car buying experience

The employees were professional and very kind. I will definitely continue to use their services.

We put in an order for an x4 for a Christmas gift and Frank was there every step of the way to ensure that we were delivered exactly what we wanted and when. We picked the vehicle up on Christmas Eve and he had us in and out in no time. His response time throughout the entire process was quick and he was eager to help us. Overall exemplary service.

Saif, was the most courteous and efficient salesperson I’ve ever encountered during my car shopping experience. I encourage you to buy at this LittleRock location!!

I’ve purchased cars from several dealerships and this by far was the greatest buying experience I’ve had!

Dylan Long provided me with important information on how to keep with the maintenance of my car. Thanks for the outstanding service.

Our client advisor (Frank Moseley) was absolutely great to work with.

They always take care of my car needs and the added text and video updates on my cars service is a great bonus!!!

They even wash your car after servicing your vehicle

Dylan Long always goes above and beyond.

Great staff and a top notch showroom and service center

Keep up the good work. GREAT SALES MEN.

I found the mechanic’s video presentation of the needed repairs to be extremely informative. My service manager, Dylan Long, is professional and very communicative providing text updates of the status. I can’t imagine a more supportive work environment for technicians to perform their tasks.

I want to give a special shout out to Antywon my service person. He is amazing courteous, kind, prompt and most of all very smart advisor. I couldn’t recommend a better service advisor than Antywon.

The team at Little Rock BMW really have it together! We brought our 2020 X5 in for a routine recall maintenance visit. From the time we arrived until the job was completed the Beemer team took care of our needs. We had a pleasant checkin, a great place to sit and visit other BMW customers, and a great cup of Java. The time of repair was exactly what I was told. The car keys were handed back to me and off we went. Job well done guys!!